Customer Care Principles

• Customer-centric culture
• Long-term relationship
• High performance/price ratio
• On-time delivery
• Removes customer’s worry about technological problems
• Local firm means responsiveness and accessibility
• Teaching and mentoring customer’s technical staff
• Committed to ensuring that the benefits sought by the customer are actually achieved

Why Other Organizations Turn to Tango

• Software development is not the main focus of their organization's objectives.
  • They don't want to have the responsibility and the investment cost to build and maintain an in-house software team and development environment.
  • They don't want to manage complex software technology and be exposed to associated risks.
• Their in-house team needs to be strengthened
  
  • They need access to extraordinary skills to solve unusual problems.
  • The existing team is lacking the specialized applications expertise in GIS, simulation, modeling, mobile computing systems or web-enables databases.
• They need access to extraordinary skills to solve unusual problems.
• The organization has a peak demand project that exceeds their in-house capacity to deliver in a timely fashion
• A current software development project has not been completed at a satisfactory pace or has not brought desired results and needs an objective analysis and evaluation and possibly different resources to get back on track.