Customer Care Principles
- Customer-centric culture
- Long-term relationship
- High performance/price ratio
- On-time delivery
- Removes customer’s worry about technological problems
- Local firm means responsiveness and accessibility
- Teaching and mentoring customer’s technical staff
- Committed to ensuring that the benefits sought by the customer are actually achieved
Why Other Organizations Turn
to Tango
- Software development is not the main focus of their organization's objectives.
- They don't want to have the responsibility and the investment cost to build and maintain an in-house software team and development environment.
- They don't want to manage complex software technology and be exposed to associated risks.
- Their in-house team needs to be strengthened
- They need access to extraordinary skills to solve unusual problems.
- The existing team is lacking the specialized applications expertise in GIS, simulation, modeling, mobile computing systems or web-enables databases.
- They need access to extraordinary skills to solve unusual problems.
- The organization has a peak demand project that exceeds their in-house capacity to deliver in a timely fashion
- A current software development project has not been completed at a satisfactory pace or has not brought desired results and needs an objective analysis and evaluation and possibly different resources to get back on track.